GRI and Global Compact Index

The GRI box shows all relevant indicators on this specific page.

To the complete GRI and Global Compact Index

Profile

  (XLS:) Download (xls, 70 kB)

 

 

 

completely covered = completely covered

Main Indicator

 

 

partially covered = partially covered

Additional Indicator

 

 

not material = not material

Indicator

Link

Page
number

Fulfilment & Comment

GC
Principles

 

 

 

 

 

1. Strategy and Analysis

 

 

 

 

1.1 Statement from the CEO

Letter from the Chairman of the Board of Executive Directors

8-9

completely covered

1-10

1.2 Description of key impacts, risks and opportunities

Our strategy

21-23

completely covered

 

Value-based management

26

 

Sustainability – Strategy

27, 28-29

 

Sustainability – Materiality analysis

 

Innovation – Growth fields

31-32, 35

 

Innovation – Outlook

 

Investments and acquisitions – Investments

36

 

Working at BASF – Strategy

39, 41

 

Working at BASF – Managing demographic challenges

 

The business year at BASF – Economic environment

46

 

Supply chain management – What we expect from our suppliers

90

 

Raw materials – Strategy

91

 

Safety, security and health – Products – Strategy

97

 

Opportunities and risks report – Long-term opportunities and risks

112-114

 

Outlook 2014

118-120

 

 

 

 

 

 

2. Organization Profile

 

 

 

 

2.1 Name of the organization

The BASF Group

18-20

completely covered

 

2.2 Primary brands, products, and/or services

The BASF Group – Figure: BASF structure as of January 1, 2013

18

completely covered

 

The business year at BASF – Chemicals-Table: Products, customers and applications; Chemicals-Table: Production capacities of significant products

61, 62, 67, 68, 74, 79

 

The business year at BASF – Performance Products-Table: Products, customers and applications; Performance Products-Table: Production capacities of significant products

 

The business year at BASF – Functional Materials & Solutions-Table: Products, customers and applications

 

The business year at BASF – Agricultural Solutions-Table: Products, customers and applications

 

Events after the reporting period

120

 

Consolidated Financial Statements – Reporting by segment and region

171-174

 

Registered trademarks

232

 

2.3 Operational structure of the organization

The BASF Group – Markets and sites

18, 19

completely covered

 

The BASF Group – Figure: BASF structure as of January 1, 2013

 

The BASF Group – Organization of the BASF Group

 

Innovation

30

 

Investments and acquisitions – Acquisitions

37

 

Working at BASF – Strategy

39

 

The business year at BASF – Business review by segment

58-59, 61, 67, 74, 79, 82, 83-84

 

The business year at BASF – Chemicals-Table: Products, customers and applications

 

The business year at BASF – Performance Products-Table: Products, customers and applications

 

The business year at BASF – Functional Materials & Solutions-Table: Products, customers and applications

 

The business year at BASF – Agricultural Solutions-Table: Products, customers and applications

 

The business year at BASF – Oil & Gas

 

The business year at BASF – Oil & Gas-Natural Gas Trading

 

Regional results – Europe

88, 88-89

 

Regional results – North America

 

Outlook 2014

118-120

 

Events after the reporting period

120

 

Consolidated Financial Statements – Acquisitions and divestitures

166-170, 171-174

 

Consolidated Financial Statements – Reporting by segment and region

 

2.4 Location of organization's headquarters

About this report – Data

5

completely covered

 

2.5 Countries where the organization operates

The BASF Group – Markets and sites; Figure: BASF sites

19-20

completely covered

 

The business year at BASF – Chemicals-Table: Capital expenditures

61, 68, 74, 83, 84

 

The business year at BASF – Performance Products-Table: Capital expenditures

 

The business year at BASF – Functional Materials & Solutions-Table: Capital expenditures

 

The business year at BASF – Oil & Gas-Exploration & Production

 

The business year at BASF – Oil & Gas-Table: Capital expenditures

 

Regional results – Table: Regions

88

 

Economic environment in 2014

115

 

2.6 Nature of ownership and legal form

BASF on the capital market – Broad base of international shareholders; Employees becoming shareholders

13

completely covered

 

The BASF Group – Corporate legal structure

20

 

2.7 Markets served

The BASF Group – Markets and sites

19-20

completely covered

 

Innovation – Outlook

35

 

The business year at BASF – Business review by segment

58-59, 82, 83

 

The business year at BASF – Oil & Gas

 

The business year at BASF – Oil & Gas-Exploration & Production

 

Regional results – Table: Regions

88

 

2.8 Scale of the reporting organization (incl. number of employees, net sales, total capitalization, quantity of products, voluntary information)

BASF Group 2013 at a glance – Economic data

 

completely covered

 

BASF on the capital market – Broad base of international shareholders; Employees becoming shareholders

13

 

Goals – Growth and profitability

24

 

The business year at BASF – Results of operations

49, 54, 58-59

 

The business year at BASF – Net assets

 

The business year at BASF – Business review by segment

 

2.9 Significant changes during the reporting period regarding size, structure, or ownership

The BASF Group – Organization of the BASF Group

18-19

completely covered

 

Innovation

30

 

Investments and acquisitions – Acquisitions

37

 

Working at BASF – Strategy

39

 

The business year at BASF – Oil & Gas-Natural Gas Trading

83-84

 

Regional results – Europe

88-89

 

Regional results – North America

 

Outlook 2014

118-120

 

Events after the reporting period

120

 

Consolidated Financial Statements – Acquisitions and divestitures

166-170

 

2.10 Awards received

BASF on the capital market – BASF in key sustainability indexes

14, 15

completely covered

 

BASF on the capital market – Close dialog with the capital market

 

Innovation – Innovations in the segments – Examples

30, 34

 

Working at BASF – Competition for talent

39, 41

 

Working at BASF – Inclusion of diversity

 

Social commitment – Focus on education

45

 

Safety, security and health – Products-Ecological and toxicological testing

98

 

Selected prizes and awards

231

 

 

 

 

 

 

3. Report Parameters

 

 

 

 

3.1 Reporting period for information provided

About this report – Data

5

completely covered

 

3.2 Date of most recent previous report

About this report – Content and structure

4

completely covered

 

3.3 Reporting cycle

About this report – Data

6

completely covered

 

3.4 Contact point for questions regarding the report or its contents

Contact

Cover

completely covered

 

3.5 Process for defining report content

About this report – Integrated reporting

4, 5-6

completely covered

 

About this report – Requirements and topics

 

About this report – Data

 

Sustainability – Strategy

27, 28-29

 

Sustainability – Materiality analysis

 

3.6 Boundary of the report

BASF’s Segments

Cover

completely covered

 

About this report – Data

5

 

The BASF Group – Corporate legal structure

20

 

3.7 Specific limitations on the scope or boundary of the report

About this report – Data

6

completely covered

 

3.8 Joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities

About this report – Data

5

completely covered

 

3.9 Data measurement techniques and the bases of calculations

About this report – Data

5

completely covered

 

3.10 Effect of any re-statements of information provided in earlier reports

The business year at BASF – Financial position

55, 57

completely covered

 

The business year at BASF – Statement of cash flows

 

3.11 Significant changes from previous reporting periods

About this report – Requirements and topics

5

completely covered

 

About this report – Data

 

3.12 GRI Content Index

About this report – Content and structure

4, 228-229

completely covered

 

GRI and Global-Compact Index

3.13 External assurance for the report

About this report – External audit and evaluation

6

completely covered

 

Consolidated Financial Statements – Auditor’s report

143

 

 

 

 

 

 

4. Governance, Commitments and Engagement

4.1 Governance structure of the organization

Corporate governance – Direction and management by the Board of Executive Directors

122-123, 123

completely covered

1 - 10

Corporate governance – Supervision of company management by the Supervisory Board

Compliance

127-128

4.2 Indicate whether the Chair of the highest governance body is also an executive officer

Corporate governance – Direction and management by the Board of Executive Directors

122

completely covered

1 - 10

4.3 Independent and/or non-executive members of the highest governance body

Management and Supervisory Boards

129-130

completely covered

1 - 10

4.4 Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body

Working at BASF – Global Employee Survey

42

completely covered

1 - 10

Corporate governance – Supervision of company management by the Supervisory Board

123, 124

Corporate governance – Shareholders’ rights

Compliance

127-128

4.5 Linkage between compensation for members of governance bodies and the organization's performance

Our strategy – Our values

22

completely covered

1 - 10

Compensation report

131-135

4.6 Processes in place for the highest governance body to ensure conflicts of interest are avoided

Corporate governance – Supervision of company management by the Supervisory Board

123

completely covered

1 - 10

Compliance

127-128

4.7 Process for determining the qualifications and expertise of the members of the highest governance body

Corporate Governance – Supervision of company management by the Supervisory Board

123

completely covered

1 - 10

4.8 Missions or values, codes of conduct, and principles

Our strategy – Our strategic principles; Our values

21, 22, 22-23

completely covered

1 - 10

Our strategy – Global standards

Value-based management – Value-based management throughout the company

26

Sustainability – Strategy

27

Working at BASF – Competition for talent

39, 41, 41-42, 42, 43, 44

Working at BASF – Managing demographic challenges

Working at BASF – Inclusion of diversity

Working at BASF – Work-life balance

Working at BASF – What we expect from our leaders

Working at BASF – Employees share in the company’s success

Working at BASF – Dialog with employee representatives

Working at BASF – Global labor and social standards

The business year at BASF – Oil & Gas

82

Supply chain management – What we expect from our suppliers

90

Responsible Care Management System – Strategy; Audits

93

Safety, security and health – Transportation and storage – Strategy; Accident prevention and assistance

94

Safety, security and health – Production – Global Goals

95, 95-96, 96

Safety, security and health – Occupational safety; Health protection

Safety, security and health – Process safety; Hazard prevention and site security

Safety, security and health – Products – Strategy

97, 98

Safety, security and health – Products – Ecological and toxicological testing

Safety, security and health – Products – Management of new technologies

Environment – Water – Strategy

103

Environment – Air and soil – Emissions to air; Waste management

105

Opportunities and risks report – Instruments

107-108, 111, 113, 114

Opportunities and risks report – Short-term opportunities and risks

Opportunities and risks report – Long-term opportunities and risks

Corporate governance

122

Compliance – Figure: BASF Code of Conduct

127

Consolidated Financial Statements – Stock-price-based compensation program and BASF incentive share program

210-211

4.9 Procedures of the highest governance body for overseeing the organization's sustainability performance

About this report – Content and structure

4

completely covered

1 - 10

Sustainability – Strategy

27

Working at BASF – Global labor and social standards

44

Supply chain management – What we expect from our suppliers

90

Opportunities and risks report – Long-term opportunities and risks

114

Corporate Governance – Direction and management by the Board of Executive Directors

122

Report of the Supervisory Board

136-139

4.10 Processes for evaluating the highest governance body's own sustainability performance

Safety, security and health – Production – Global Goals

95

completely covered

1 - 10

Safety, security and health – Production – Occupational safety

4.11 Precautionary approach

Our strategy – Global standards

22-23

completely covered

7

The business year at BASF – Oil & Gas

82

Opportunities and risks report – Long-term opportunities and risks

114

4.12 Externally developed charters, principles, or other initiatives

About this report – Content and structure

4, 5, 6

completely covered

1 - 10

About this report – Requirements and topics

About this report – External audit and evaluation

Our strategy – Global standards

22-23

Working at BASF – Vocational training

40, 41, 44

Working at BASF – Managing demographic challenges

Working at BASF – Global labor and social standards

Social commitment – BASF Stiftung projects

45

The business year at BASF – Oil & Gas

82

Supply chain management – What we expect from our suppliers; Evaluating our suppliers

90

Raw materials – Renewable resources

92

Responsible Care Management System – Audits

93

Safety, security and health – Transportation and storage – Accident prevention and assistance; Activities in external networks

94

Safety, security and health – Production-Process safety

96

Safety, security and health – Products – Strategy

97, 98

Safety, security and health – REACH and other legal requirements

Safety, security and health – Ecological and toxicological testing

Safety, security and health – Products – Management of new technologies

Environment – Energy and climate protection – Strategy

99

Environment – Water – Global Goals

103

Corporate Governance – German Corporate Governance Code

125

Compliance

128

4.13 Memberships in associations and/or national/international advocacy organizations

About this report – Content and structure

4, 5

completely covered

1 - 10

About this report – Requirements and topics

Sustainability – Stakeholder engagement

29

Supply chain management – What we expect from our suppliers; Evaluating our suppliers

90

Raw materials – Renewable resources

91-92

Safety, security and health – Transportation and storage – Activities in external networks

94

Safety, security and health – Production – Process safety

96

Safety, security and health – Products – Strategy

97, 98

Safety, security and health – Products – Management of new technologies

Environment – Water – Strategy

103

Environment – Water – Global Goals

Compliance

128

4.14 List of stakeholder groups

About this report – Requirements and topics

5

completely covered

 

BASF on the capital market – Close dialog with the capital market

15

 

Sustainability – Stakeholder engagement

29

 

Innovation

30

 

Business models and customer relations

38

 

Working at BASF – Work-life balance

42, 43

 

Working at BASF – Global Employee Survey; Dialog with employee representatives

 

Social commitment – Strategy

45

 

The business year at BASF – Oil & Gas

82

 

Safety, security and health – Production – Hazard prevention and site security

96

 

Safety, security and health – Products – Strategy

97, 98

 

Safety, security and health – Products – REACH and other legal requirements

 

Safety, security and health – Products – Management of new technologies

 

Opportunities and risks report – Long-term opportunities and risks

113, 114

 

4.15 Basis for identification and selection of stakeholders

About this report – Requirements and topics

5

completely covered

 

Sustainability – Strategy

27, 28-29

 

Sustainability – Materiality analysis

 

Innovation

30

 

4.16 Approaches to stakeholder engagement

About this report – Requirements and topics

5

completely covered

 

BASF on the capital market – Close dialog with the capital market

15

 

Sustainability – Strategy

27, 28-29, 29

 

Sustainability – Materiality analysis

 

Sustainability – Stakeholder engagement

 

Innovation

30

 

Business models and customer relations

38

 

Working at BASF – Competition for talent

39, 41, 42, 43

 

Working at BASF – Inclusion of diversity

 

Working at BASF – What we expect from our leaders

 

Working at BASF – Global Employee Survey; Dialog with employee representatives

 

The business year at BASF – Oil & Gas

82

 

Supply chain management – What we expect from our suppliers

90

 

Safety, security and health – Products – Strategy

97

 

Compliance

128

 

4.17 Key topics and concerns raised through stakeholder engagement

About this report – Requirements and topics

5

completely covered

 

BASF on the capital market – Close dialog with the capital market

15

 

Sustainability – Materiality analysis

28-29, 29

 

Sustainability – Stakeholder engagement

 

Innovation

30

 

Working at BASF – Inclusion of diversity

41, 42, 43

 

Working at BASF – Global Employee Survey; Dialog with employee representatives

 

The business year at BASF – Oil & Gas

82

 

Raw materials – Renewable resources; Preserving ecosystems

91-92, 92

 

Safety, security and health – Transportation and storage – Accident prevention and assistance; Activities in external networks

94

 

Safety, security and health – Production – Hazard prevention and site security

96

 

Safety, security and health – Products – Strategy

97, 98

 

Safety, security and health – Products – REACH and other legal requirements

 

Safety, security and health – Products – Management of new technologies

 

Opportunities and risks report – Long-term opportunities and risks

113, 114

 

GRI and Global Compact Index: Profile

Economic Performance Indicators

  (XLS:) Download (xls, 43 kB)

 

 

 

completely covered = completely covered

Main Indicator

 

 

partially covered = partially covered

Additional Indicator

 

 

not material = not material

Indicator

Link

Page
number

Fulfilment & Comment

GC
Principles

1

In 2012, BASF did not register any business relevant public benefits. Public institutions do not hold significant stakes in BASF. BASF is involved in research project that also receive public funding.

2

BASF is committed to uniform, Group-wide remuneration principles in line with the market and which reflect responsibility and performance (performance and market-related compensation systems based on global principles). Internal analysis has shown that there are no discriminatory provisions in BASF’s compensation. There is no difference in pay between men and women with comparable jobs and qualifications. BASF is committed to remuneration that, at the very least, meets the legal minimum wage, and to employee participation in the company’s success. Not all countries have adopted a minimum wage, however. A minimum wage exists for 96% of our employees (whether by law, by collective bargaining agreement or through the company). For 64% of our employees, a minimum wage is stipulated by collective bargaining agreements. 98.5% of our Group companies pay an annual bonus based on the company’s success; these Group companies account for 99.9% of our employees. For companies in which collective bargaining agreements do not stipulate a minimum wage, remuneration is significantly above the legal minimum wage in most cases.

3

BASF has no specific directive for local purchasing: In order to ensure supply security locally, raw materials must be procured where they are globally available. Locally based suppliers for technical goods and services often provide a competitive advantage through their geographical proximity.

4

BASF is a global company and therefore we aim to increase the internationality of our senior executives in general. We will recruit even more consistently from other sites and countries.

 

 

 

 

 

Disclosure on Management Approach

BASF Group 2013 at a glance – Economic data

Cover

completely covered

1, 4, 6, 7

The BASF Group – Markets and sites; Figure: BASF sites

19-20

Corporate strategy

21-23

Goals – Growth and profitability

24

Value-based management

26

Results of operations

49

Net assets

54

Financial position

55

Business review by segment

58-59

Opportunities and risks report

106-114

Consolidated Financial Statements

142-208

 

 

 

 

 

Aspect: Economic Performance

 

 

 

 

EC1 Direct economic value generated and distributed

BASF Group 2013 at a glance – Economic data; Value added 2013; Employees and society; Environment

Cover

completely covered

 

BASF on the capital market – BASF share performances

12, 13, 16

 

BASF on the capital market – Table: Key BASF share data

 

BASF on the capital market – Dividend of €2.70 per share

 

BASF on the capital market – Employees becoming shareholders

 

Goals – Growth and profitability

24

 

Innovation – Innovations in the segments – Examples

35

 

Investments and acquisitions – Table: Investments and acquisitions 2013

36, 37

 

Investments and acquisitions – Acquisitions

 

Working at BASF – Vocational training; Learning and development

40, 40-41, 43

 

Working at BASF – Personnel expenses, compensation and additional benefits; Table: BASF Group personnel expenses; Employees share in the company’s success

 

The business year at BASF – Results of operations

49, 54, 55, 57, 58-59, 60, 63, 66, 69, 73, 75, 78, 80, 85

 

The business year at BASF – Net assets

 

The business year at BASF – Financial position

 

The business year at BASF – Table: Statement of cash flows

 

The business year at BASF – Business review by segment

 

The business year at BASF – Chemicals – Value box

 

The business year at BASF – Chemicals – Table: Segment data Chemicals

 

The business year at BASF – Performance Products – Value box

 

The business year at BASF – Performance Products – Table: Segment data Performance Products

 

The business year at BASF – Functional Materials & Solutions – Value box

 

The business year at BASF – Functional Materials & Solutions – Table: Segment data Functional Solutions

 

The business year at BASF – Agricultural Solutions – Value box

 

The business year at BASF – Agricultural Solutions – Investments

 

The business year at BASF – Agricultural Solutions – Table: Segment data Agricultural Solutions

 

The business year at BASF – Oil & Gas-Table: Segment data Oil & Gas

 

Regional results – Table: Regions

88

 

Consolidated Financial Statements – Statement of income

144, 147, 148

 

Consolidated Financial Statements – Statement of cash flows

 

Consolidated Financial Statements – Statement of equity

 

Consolidated Financial Statements – Income taxes

178-180, 210-211

 

Consolidated Financial Statements – Stock-price-based compensation program and BASF incentive share program

 

EC2 Financial implications and other risks and opportunities due to climate change

Innovation

30

completely covered

7

Environment – Energy and climate protection – Corporate carbon footprint and climate protection products

102

Opportunities and risks report – Short-term opportunities and risks

109

EC3 Coverage of the benefit plan obligations

BASF Group 2013 at a glance – Value added 2013

Cover

completely covered

 

Working at BASF – Personnel expenses, compensation and additional benefits

43

 

Consolidated Financial Statements – Debt-Provisions for pensions and similar obligations

161, 190-195

 

Consolidated Financial Statements – Provisions for pensions and similar obligations

 

EC4 Significant financial assistance received from government

Safety, security and health – Products – Management of new technologies

98

partially covered1

 

 

 

 

 

 

Aspect: Market Presence

 

 

 

 

EC5 Range of ratios of standard entry level wage compared to local minimum wage

 

 

not material2

1

EC6 Policy, practices, and proportion of spending on locally-based suppliers

Supply chain management – Evaluating our suppliers

90

partially covered3

 

EC7 Local personnel (hiring and proportion of senior management hired from the local community)

 

 

not material4

6

 

 

 

 

 

Aspect: Indirect Economic Impacts

 

 

 

 

EC8 Development and impact of infrastructure investments and services provided primarily for public benefit

Working at BASF – Vocational training; Learning and development

40, 40-41

completely covered 

 

Social commitment – Strategy; Figure: BASF Group donations, sponsorship and own projects in 2013; BASF Stiftung projects

45

 

EC9 Understanding and describing significant indirect economic impacts, including the extent of impacts

Sustainability – Strategy

27

completely covered

 

Investments and acquisitions

36

 

Social Business: BASF Grameen Ltd.

 

 

GTZ study on the investment in Nanjing

 

 

Corporate Social Investment

 

 

GRI and Global Compact Index: Economic Performance Indicators

Environmental Performance Indicators

  (XLS:) Download (xls, 59 kB)

 

 

 

completely covered = completely covered

Main Indicator

 

 

partially covered = partially covered

Additional Indicator

 

 

not material = not material

Indicator

Link

Page
number

Fulfilment & Comment

GC
Principles

1

The total weight or volume of direct material used is not reported, as this information could be linked back to our production capacities and is therefore proprietary information.

2

Rainwater collected and waste water from other organizations are not reported because there are not material in the context of our overall water management.

3

This indicator is only relevant to parts of our business. (see Materiality Matrix: www.basf.com/materiality).
In 2013, we investigated our production sites around the world to discover which are located near internationally protected areas: 2% of our production sites (excluding Oil & Gas) border directly on a Ramsar Site, 1% on a Category I, II or III protected area of the International Union for the Conservation of Nature (IUCN), and none of our production sites borders on a UNESCO protected area. We did not discover any impact of our activities on biodiversity in these areas in 2013.

4

Because of our products and business model, composting is no material disposal method for BASF. As composting does not represent significant amounts of waste, we do not report on it.

5

Our specifications and measures for transportation safety include the delivery, storage and distribution of chemicals between all BASF sites, their suppliers and customers. We focus on global standards, an efficient organization and reliable partners for logistics. Our transport safety advisors are equally important. They take care of compliance of all transportations with internal, national and international regulations. If an accident occurs despite all of our preventive measures, we provide swift assistance and our transportation safety advisors subsequently evaluate all of the information. We are active in networks that provide information and assistance in case of emergency.

6

In 2013, we investigated our production sites around the world to discover which are located near internationally protected areas: 2% of our production sites (excluding Oil & Gas) border directly on a Ramsar Site, 1% on a Category I, II or III protected area of the International Union for the Conservation of Nature (IUCN), and none of our production sites borders on a UNESCO protected area. We did not discover any impact of our activities on biodiversity in these areas in 2013.

7

Because of the BASF product portfolio this indicator has no relevance. A large part of our products is sold in bulk. Regarding used packaging material we comply with legal regulations. Besides the dual systems for recollecting packaging materials in the residential areas established e.g. in Germany and other European countries, also the return and recovery of industrial and commercial packaging is organized by take-back systems focusing on the recycling of the different fractions (plastics, steel, etc.) of the packaging material. We want to offer all our costumers an efficient, competent and responsible way for return and recovery of used packaging. Therefore, we inform them amongst other things about companies providing take-back solutions for all kind of packaging in use.

 

 

 

 

 

Disclosure on Management Approach

BASF Group 2013 at a glance – Environment; Safety, security and health

Cover

completely covered 

7, 8, 9

The BASF Group – Markets and sites

19-20

Corporate strategy

21-23

Goals – Environment; Safety, security and health

25

Sustainability

27-29

Oil & Gas

82-83

Supply chain management – Strategy

90

Raw materials – Renewable resources; Preserving ecosystems

91-92, 92

Responsible Care Management System – Strategy

93

Transportation and storage – Strategy

94

Production

95-96

Products – Strategy

97

Products – REACH and other legal requirements

Energy and climate protection – Strategy

99, 101, 102

Energy and climate protection – Energy supply and efficiency

Water – Strategy

103-104

Water – Global Goals; Further reducing emissions

Air and soil – Waste management; Figure: Emissions to air

105

Corporate governance – German Corporate Governance Code

125

Compliance

127-128

 

 

 

 

 

Aspect: Materials

 

 

 

 

EN1 Materials used by weight or volume

BASF Group 2013 at a glance – Environment

Cover

partially covered1

8

The BASF Group – Markets and sites

19-20

Raw materials – Strategy; Renewable resources

91-92

Environment – Energy and climate protection – Figure: Energy supply of the BASF Group 2013

101, 104

Environment – Figure: Water in the BASF Group in 2013

EN2 % of materials used that are recycled input materials

The BASF Group – Markets and sites

19-20

completely covered

8, 9

Raw materials – Strategy

91

Environment – Air and soil-Table: Waste management, BASF Group

105

 

 

 

 

 

Aspect: Energy

 

 

 

 

EN3 Direct energy consumption by primary energy source

Goals – Environment

25

completely covered

8

Environment – Energy and climate protection – Global Goals

100, 101

Environment – Table: Energy supply of the BASF Group 2013

EN4 Indirect energy consumption by primary source

Goals – Environment

25

completely covered

8

Environment – Energy and climate protection – Global Goals

100, 101

Environment – Table: Energy supply of the BASF Group 2013

EN5 Energy saved

Goals – Environment

25

completely covered

8, 9

Environment – Energy and climate protection – Global Goals

100, 101

Environment – Energy and climate protection – Energy supply and efficiency

EN6 Initiatives to provide energy-efficient or renewable energy based products and services

BASF Group 2013 at a glance – Environment

Cover

completely covered

8, 9

Innovation – Growth fields; Technology fields

31, 32

The business year at BASF – Oil & Gas-Value box

82

Raw materials – Renewable resources

91

Environment - Energy and climate protection – Strategy

99, 100, 101, 102

Environment – Energy and climate protection – Global Goals; Table: Increase in energy efficiency of production processes in BASF operations excluding Oil & Gas

Environment – Energy and climate protection – Energy supply and efficiency

Environment – Energy and climate protection – Corporate carbon footprint and climate protection products

Environment – Air and soil – Emissions to air

105

EN7 Initiatives to reduce indirect energy consumption and reductions achieved

Goals – Environment

25

completely covered

8, 9

Innovation – Growth fields; Technology fields

31, 32, 33

Innovation – Innovations in the segments – Examples

Environment – Energy and climate protection – Global Goals

100, 101, 102

Environment – Energy and climate protection – Energy supply and efficiency

Environment – Energy and climate protection – Corporate carbon footprint and climate protection products

Environment – Air and soil – Emissions to air; Waste management

105

 

 

 

 

 

Aspect: Water

 

 

 

 

EN8 Total water withdrawal by source

BASF Group 2013 at a glance – Environment

Cover

partially covered2

8

Goals – Environment

25

Environment – Water – Figure: Water in the BASF Group in 2013

104

EN9 Water sources significantly affected by withdrawal of water

Environment – Water – Global Goals

103

completely covered

8

EN10 % and total volume of water recycled and reused

Environment – Water – Figure: Water in the BASF Group in 2013

104

completely covered

8, 9

 

 

 

 

 

Aspect: Biodiversity

 

 

 

 

EN11 Location and size of land adjacent to protected areas

Raw materials – Preserving ecosystems

92

completely covered

8

EN12 Description of significant impacts of business activities on biodiversity

Raw materials – Preserving ecosystems

92

completely covered

8

EN13 Habitats protected or restored

Raw materials – Preserving ecosystems

92

  completely covered

8

EN14 Strategies, current actions, and future plans for managing impacts on biodiversity

Sustainability – Creating value for customers

27

completely covered

8

Innovation – Innovations in the segments – Examples

35

The business year at BASF – Oil & Gas

82

Raw materials – Preserving ecosystems

92

Environment – Energy and climate protection – Corporate carbon footprint and climate protection products

102

EN15 Endangered species and level of extinction risk

 

 

not material3

8

 

 

 

 

 

Aspect: Emissions. Effluents, and Waste

EN16 Total direct and indirect greenhouse gas emissions by weight

BASF Group 2013 at a glance – Environment

Cover

completely covered

8

Environment – Energy and climate protection – Table: BASF Group’s greenhouse gas emissions according to the Greenhouse Gas Protocol

100, 101

Environment – Energy and climate protection – Table: Key indicators for climate protection and energy in BASF operations excluding Oil & Gas

EN17 Other relevant indirect greenhouse gas emissions by weight

Environment – Energy and climate protection – Table: BASF Group’s greenhouse gas emissions according to the Greenhouse Gas Protocol

100, 101

completely covered

8

Environment – Energy and climate protection – Table: Key indicators for climate protection and energy in BASF operations excluding Oil & Gas

EN18 Initiatives to reduce greenhouse gas emissions and reductions achieved

The BASF Group – Markets and sites

19-20

completely covered

7, 8, 9

Innovation – Technology fields

32, 33

Innovation – Innovations in the segments – Examples

The business year at BASF – Functional Materials & Solutions – Value box

73

Raw materials – Strategy

91

Environment – Energy and climate protection – Table: Reduction of greenhouse gas emissions per metric ton of sales product in BASF operations excluding Oil & Gas

99, 101, 102

Environment – Energy and climate protection – Energy supply and efficiency

Environment – Energy and climate protection – Corporate carbon footprint and climate protection products

EN19 Emissions of ozone-depleting substances by weight

BASF Group 2013 at a glance – Environment

Cover

completely covered

8

Environment – Air and soil – Emissions to air; Table: Emissions to air

105

EN20 NOx, SOx, and other significant air emissions by type and weight

BASF Group 2013 at a glance – Environment

Cover

completely covered

8

Environment – Energy and climate protection-Table: BASF Group’s greenhouse gas emissions according to the Greenhouse Gas Protocol

100, 101

Environment – Energy and climate protection – Table: Key indicators for climate protection and energy in BASF operations excluding Oil & Gas

Environment – Air and soil – Emissions to air; Table: Emissions to air

105

EN21 Total water discharge

Environment – Water – Further reducing emissions

103, 104

completely covered

8

Environment – Figure: Water in the BASF Group in 2013

EN22 Total weight of waste by type and disposal method

Environment – Air and soil – Table: Waste management, BASF Group

105

partially covered4

8

EN23 Total number and volume of significant spills

BASF Group 2013 at a glance – Safety, security and health; Environment

Cover

completely covered

8

Environment – Water – Further reducing emissions; Figure: Reduction of emissions to water

103-104, 104

Environment – Water – Water use

EN24 Weight of transported hazardous waste

BASF Group 2013 at a glance – Environment

Cover

partially covered5

 

Environment – Air and soil – Table: Waste management, BASF Group

105

 

EN25 Water bodies and related habitats significantly affected by the discharges of water

Raw materials – Preserving ecosystems

92

partially covered6

 

Environment – Water – Global Goals

103-104

 

Environment – Water – Water use

 

 

 

 

 

 

Aspect: Products and Services

EN26 Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation

Sustainability – Creating value for customers

27

completely covered

7, 8, 9

Innovation – Growth fields; Technology fields

31-32, 34, 35

Innovation – Innovations in the segments – Examples

The business year at BASF – Performance Products – Value box

66

Responsible Care Management System – Strategy

93

Safety, security and health – Transportation and storage – Strategy; Accident prevention and assistance

94

Safety, security and health – Production – Hazard prevention and site security

96

Environment – Energy and climate protection – Strategy

99, 100, 101, 102

Environment – Energy and climate protection – Global Goals

Environment – Energy and climate protection – Energy supply and efficiency

Environment – Energy and climate protection – Corporate carbon footprint and climate protection products

Environment – Water – Strategy

103, 104

Environment – Water – Global Goals; Further reducing emissions

Environment – Water – Water use

Environment – Air and soil – Waste management

105

EN27 Reclaimed product packaging materials by category

 

 

not material7

8, 9

 

 

 

 

 

Aspect: Compliance

EN28 Monetary and non-monetary sanctions for non-compliance with environmental laws and regulations

Consolidated Financial Statements – Other operating expenses

176, 195-196, 200

completely covered

8

Consolidated Financial Statements – Other provisions

Consolidated Financial Statements – Risks from litigation and claims

 

 

 

 

 

Aspect: Transport

 

 

 

 

EN29 Impacts of transport and traffic

Responsible Care Management System – Strategy

93

completely covered

8

Safety, security and health – Transportation and storage – Strategy; Accident prevention and assistance

94

Environment – Energy and climate protection – Corporate carbon footprint and climate protection products

102

Environment – Air and soil – Waste management

105

 

 

 

 

 

Aspect: Overall

 

 

 

 

EN30 Total environmental protection expenditures and investments

Innovation

30

completely covered

7, 8, 9

Responsible Care Management System – Strategy; Table: Costs and provisions for environmental protection in the BASF Group

93

Safety, security and health – Products – Ecological and toxicological testing

98

Environment – Energy and climate protection – Strategy

99, 101, 102

Environment – Energy and climate protection – Energy supply and efficiency

Environment – Energy and climate protection – Corporate carbon footprint and climate protection products

Environment – Water – Further reducing emissions

104

Environment – Water – Water use

Consolidated Financial Statements – Other operating expenses

176

GRI and Global Compact Index: Environmental Performance Indicators

Social Performance Indicators

  (XLS:) Download (xls, 72 kB)

 

 

 

completely covered = completely covered

Main Indicator

 

 

partially covered = partially covered

Additional Indicator

 

 

not material = not material

Indicator

Link

Page
number

Fulfilment & Comment

GC
Principles

1

Due to different cultures and labor market conditions there are differences in employee turnover rates across regions. We do not tolerate discrimination in the workplace and measure our employees’ satisfaction with the help of our Global Employee Survey.

2

At BASF SE, the return and remain after parental leave is supported through a variety of activities. For example, employees have already the possibility to work up to 30 hours (flexible) a week, during parental leave. This promotes the integration during parental leave and makes their return easier after parental leave. The number of childcare places has just been increased significant. There is in addition to regular child care also the possibility of an ad hoc care program. The offers are for women and men.

3

We have defined the following as relevant indicators for successful work in the area of occupational safety: lost-time injury rate, confirmed occupational diseases, the fulfillment of our requirements for medical emergency planning, first-aid training and preventive medicine and health promotion.

4

We align our training and education activities according to the needs of each employee. We do not tolerate any discrimination due to nationality, gender, religion or any other personal characteristics.

5

We want to attract employees from all cultures and nationalities who are willing to commit their social, intercultural and technical expertise to the strategic goals and values of our company. The management team is recruited, selected, developed and positioned according to the following four criteria: knowledge, skills, personal competencies, leadership ability and acting in line with our strategic principles and values. All employees and managers act in accordance with our four values: Creative, Open, Responsible and Entrepreneurial.

6

The effects of our foreign direct investment on sustainable development were for example analyzed in a study by the German Society for International Cooperation (GIZ) in Nanjing, China and are publicly available. As founding member of the Global Compact, we strive to contribute to the protection and awareness of human rights within our spheres of influence.
Human rights aspects are part of our risk management system for investment planning. The exact number of BASF investment agreements is confidential business relevant information that is therefore not reported. We have expert teams who act as advisers on sustainability during the integration of acquired companies.

7

There have been no incidents of violations involving rights of indigenous people during the reporting period.

8

We report both the total number of grievances related to human rights (i.e. social & labor standards, occupational health & safety, etc.) filed & addressed, as well as the total number of grievances verified and resolved through counter-measures. Our external Compliance Hotlines serve as our formal grievance mechanism. They are effectively used by our own as well as contracted employees (i.e. internal stakeholders). We therefore do not break down the number by internal and external stakeholders. Furthermore, our Compliance Hotlines grant anonymity to the callers. Regarding external employees: Our Community Advisory Panels serve as the platform to address concerns by the communities around our sites. Our supply chain management addresses human rights-related performance by our suppliers.

9

Percentage of business units not applicable as we report on a production site basis and therefore report the number of audits.

10

We do not report the number of incidents or disciplinary punished legal cases. Reason for that are internal corporate decision processes which are based on the basic idea that such compliance cases implicate confidential and proprietary information and are therefore not accessible to the public at large.

11

If there are risks from litigation and claims, these are published in the Financial Statements.

12

If there are risks from litigation and claims, these are published in the Financial Statements.

13

If there are risks from litigation and claims, these are published in the Financial Statements.

14

If there are risks from litigation and claims, these are published in the Financial Statements.

15

Not applicable, because BASF's business dealings are mainly B2B transactions. If there are risks from litigation and claims, these are published in the Financial Statements.

16

Not applicable, because BASF's business dealings are mainly B2B transactions. If there are risks from litigation and claims, these are published in the Financial Statements.

17

Not applicable, because BASF's business dealings are mainly B2B transactions. If there are risks from litigation and claims, these are published in the Financial Statements.

 

 

 

 

 

Labor Practices and Decent Work

Disclosure on Management Approach

BASF Group 2013 at a glance – Employees and society; Safety, security and health

Cover

completely covered

1, 3, 6

Corporate strategy

21-23

Goals – Employees; Safety, security and health

24, 25

Sustainability – Materiality analysis

28-29

Working at BASF – Strategy

39, 40, 41, 43, 44

Working at BASF – Learning and development

Working at BASF – Inclusion of diversity

Working at BASF – Personnel expenses, compensation and additional benefits

Working at BASF – Dialog with employee representatives

Working at BASF – Global labor and social standards; Survey of ILO core labor standards / human rights 2013

Production – Occupational safety; Health protection

95-96

Production – Process safety; Hazard prevention and site security

Compliance

127-128

Cooperation with employee representatives

 

Occupational Medicine and Health Protection

 

Diversity + Inclusion

 

Employment conditions: Labor and social standards in BASF Group

 

 

 

 

 

 

Aspect: Employment

LA1 Total workforce

BASF Group 2013 at a glance – Employees and society

Cover

completely covered

 

Innovation

30

 

Working at BASF – Strategy; Figure: BASF Group employees by region

39, 40, 41

 

Working at BASF – Vocational training; Figure: BASF Group employees by contract type

 

Working at BASF – Figure: BASF Group employee age structure

 

Consolidated Financial Statements – Personnel expenses and employees – Personnel expenses; Number of employees

180

 

LA2 Total number and rate of new employees and employee turnover

Working at BASF – Strategy

39, 41

partially covered1

6

Working at BASF – Table: New hires BASF Group 2013; Competition for talent

Working at BASF – Figure: BASF Group employee age structure

Opportunities and risks report – Long-term opportunities and risks

114

LA3 Benefits provided to full-time employees that are not provided to temporary or part-time workers

BASF Group 2013 at a glance – Employees and society

Cover

completely covered

 

Working at BASF – Managing demographic challenges

41, 42, 43

 

Working at BASF – Work-life balance

 

Working at BASF – Personnel expenses, compensation and additional benefits; Employees share in the company’s success

 

 

 

 

 

 

Aspect: Labor / Management Relations

LA4 % of employees covered by collective bargaining agreements

BASF Group 2013 at a glance – Employees and society

Cover

 completely covered

1, 3

Working at BASF – Table: Survey of ILO core labor standards / human rights 2013

44

LA5 Minimum notice period(s) regarding operational changes

Working at BASF – Dialog with employee representatives

43

completely covered

3

 

 

 

 

 

Aspect: Occupational Health and Safety

LA6 % of total workforce represented in formal joint management-worker health and safety committees

Safety, security and health – Production – Occupational safety

95

completely covered

1

LA7 Rates of injury, occupational diseases, lost days and number of work-related fatalities

BASF Group 2013 at a glance – Safety, security and health

Cover

partially covered2

1

Goals – Safety, security and health

25

Safety, security and health – Production – Global Goals

95, 95-96

Safety, security and health – Production – Occupational safety; Health protection

LA8 Education, training, counseling, prevention, and risk-control programs regarding serious diseases

BASF Group 2013 at a glance – Safety, security and health

Cover

completely covered

1

Working at BASF – Managing demographic challenges

41

Responsible Care Management System – Strategy

93

Safety, security and health – Transportation and storage – Accident prevention and assistance

94

Safety, security and health – Production – Global Goals

95, 95-96, 96

Safety, security and health – Production – Health protection

Safety, security and health – Production – Process safety; Hazard prevention and site security

Safety, security and health – Products – Global Goals

97

LA9 Health and safety topics covered in formal agreements with trade unions

Safety, security and health – Production – Health protection

95-96

completely covered

1

 

 

 

 

 

Aspect: Training and Education

LA10 Average hours of training per employee

Working at BASF – Learning and development

40

partially covered3

 

Safety, security and health – Transportation and storage – Accident prevention and assistance

94

 

Compliance

127

 

LA11 Programs for skills management and lifelong learning

Value-based management – Value-based management throughout the company

26

completely covered

 

Sustainability – Stakeholder engagement

29

 

Working at BASF – Learning and development

40-41, 41, 42

 

Working at BASF – Managing demographic challenges

 

Working at BASF – What we expect from our leaders

 

Supply chain management – What we expect from our suppliers

90

 

Safety, security and health – Production – Occupational safety

95

 

LA12 % of employees receiving regular performance and career development reviews

Working at BASF – Learning and development

40

completely covered

 

 

 

 

 

 

Aspect: Diversity and Equal Opportunity

LA13 Composition of governance bodies and diversity of employees

Goals – Employees

24

partially covered4

1, 6

Working at BASF – Figure: BASF Group employee age structure

41, 41-42, 42

Working at BASF – Inclusion of diversity

Working at BASF – Figure: Leadership responsibility in the BASF Group

LA14 Ratio of basic salary of men to women

Working at BASF – Personnel expenses, compensation and additional benefits

43

completely covered

1, 6

LA15 Return to work and retention rates after parental leave

Working at BASF – Work-life balance; Figure: Work-life balance

42

partially covered5

 

 

 

 

 

 

Human Rights

Disclosure on Management Approach

Corporate strategy

21-23

completely covered

1, 2, 3, 4, 5, 6

Sustainability – Creating value for customers

27-29

Sustainability – Materiality analysis

Working at BASF – Dialog with employee representatives

43, 44

Working at BASF – Global labor and social standards; Survey of ILO core labor standards / human rights 2013

Supply chain management – Strategy

92

Raw materials – Strategy; Mineral raw materials

91, 92

Transportation and storage – Strategy

94

Compliance

127-128

Cooperation with employee representatives

 

 

 

 

 

 

Aspect: Investment and Procurement Practices

HR1 % and total number of significant investment agreements that include human rights clauses

Sustainability – Strategy

27

partially covered6

1, 2, 3, 4, 5, 6

Safety, security and health – Production – Hazard prevention and site security

96

Compliance

127

HR2 % of suppliers and contractors that have undergone human rights screening

BASF Group 2013 at a glance – Supply chain management and Responsible Care

Cover

completely covered

1, 2, 3, 4, 5, 6

Supply chain management – Evaluating our suppliers

90

 

Safety, security and health – Production – Hazard prevention and site security

96

 

HR3 Employee training concerning aspects of human rights

Compliance

127

completely covered

1, 2, 3, 4, 5, 6

 

 

 

 

 

Aspect: Non-discrimination

HR4 Total number of incidents of discrimination and actions taken

Working at BASF – Global labor and social standards; Table: Survey of ILO core labor standards / human rights 2013

44

completely covered

1, 2, 6

Compliance

127

 

 

 

 

 

Aspect: Freedom of Association and Collective Bargaining

HR5 Hazard to the right to exercise freedom of association and collective bargaining, and actions taken

BASF Group 2013 at a glance – Supply chain management and Responsible Care

Cover

completely covered

1, 2, 3

Working at BASF – Global labor and social standards; Table: Survey of ILO core labor standards / human rights 2013

44

Supply chain management – Evaluating our suppliers

90

 

 

 

 

 

Aspect: Child Labor

HR6 Risk for incidents of child labor, and measures taken

BASF Group 2013 at a glance – Supply chain management and Responsible Care

Cover

completely covered

1, 2, 5

Working at BASF – Global labor and social standards; Table: Survey of ILO core labor standards / human rights 2013

44

Supply chain management – Evaluating our suppliers

90

 

 

 

 

 

Aspect: Forced and Compulsory Labor

HR7 Risk for incidents of forced or compulsory labor, and measures taken

BASF Group 2013 at a glance – Supply chain management and Responsible Care

Cover

completely covered

1, 2, 4

Working at BASF – Global labor and social standards; Table: Survey of ILO core labor standards / human rights 2013

44

Supply chain management – Evaluating our suppliers

90

 

 

 

 

 

Aspect: Security Practices

HR8 % of security personnel trained in procedures concerning aspects of human rights

Safety, security and health – Production – Hazard prevention and site security

96

completely covered

1, 2

 

 

 

 

 

Aspect: Indigenous Rights

HR9 Total number of incidents of violations involving rights of indigenous people and actions taken

 

 

not material7

1, 2

 

 

 

 

 

Aspect: Assessment

HR10 % and number of operations that have been subject to human rights reviews and/or impact assessments

BASF Group 2013 at a glance – Supply chain management and Responsible Care

Cover

completely covered

 

Working at BASF – Global labor and social standards; Table: Survey of ILO core labor standards / human rights 2013

44

 

Supply chain management – Evaluating our suppliers

90

 

Responsible Care Management System – Audits

93

 

 

 

 

 

 

Aspect: Remediation

HR11 Number of grievances filed, addressed and resolved through formal mechanisms

Working at BASF – Global labor and social standards; Table: Survey of ILO core labor standards / human rights 2013

44

partially covered8

 

 

 

 

 

 

Society

Disclosure on Management Approach

Corporate strategy

21-23

completely covered

10

Sustainability – Stakeholder engagement

29

Working at BASF – Global labor and social standards; Table: Survey of ILO core labor standards / human rights 2013

44

Social commitment – Strategy

45

Corporate governance

121-140

Compliance

127-128

Consolidated Financial Statements – Risks from litigation and claims

200

Social Responsibility

 

Politics and society

 

 

 

 

 

 

Aspect: Community

SO1 Programs and practices that assess the impacts of operations on communities

BASF Group 2013 at a glance – Supply chain management and Responsible Care

Cover

completely covered

 

Sustainability – Stakeholder engagement

29

 

Social commitment – Strategy; BASF Stiftung projects

45

 

Responsible Care Management System – Audits

93

 

Safety, security and health – Production – Hazard prevention and site security

96

 

 

 

 

 

 

Aspect: Corruption

SO2 % and total number of business units analyzed for risks related to corruption

Compliance

127

partially covered9

10

SO3 % of employees trained in organization's anti-corruption policies and procedures

Compliance

127

completely covered

10

SO4 Actions taken in response to incidents of corruption

Compliance

127

partially covered10

10

 

 

 

 

 

Aspect: Public Policy

SO5 Public policy positions and participation in public policy development and lobbying

Sustainability – Stakeholder engagement

29

completely covered

1 - 10

Stakeholder Dialog

 

SO6 Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country

Sustainability – Stakeholder engagement

29

completely covered

10

 

 

 

 

 

Aspect: Anti-Competitive Behavior

SO7 Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes

 

 

not material11

 

 

 

 

 

 

Aspect: Compliance

SO8 Sanctions for non-compliance with laws and regulations

 

 

not material12

 

 

 

 

 

 

Aspect: Compliance

SO9 Operations with significant potential or actual negative impact on local communities

Raw materials – Mineral raw materials

92

completely covered

 

SO10 Prevention and mitigation measures implemented

BASF Group 2013 at a glance – Supply chain management and Responsible Care

92

completely covered

 

Raw materials – Mineral raw materials

 

 

 

 

 

 

 

Product Responsibility

Disclosure on Management Approach

Corporate strategy – Global standards

22-23

completely covered

1, 8

Goals – Safety, security and health

25

Sustainability – Creating value for customers

27-29

Sustainability – Materiality analysis

Sustainability – Stakeholder engagement

Innovation – Innovations in the segments – Examples

33-35

Business models and customer relations

38

Responsible Care Management System – Strategy

93

Transportation and storage – Strategy; Accident prevention and assistance

94

Production

95-96

Products – REACH and other legal requirements

97, 98

Products – Ecological and toxicological testing

Compliance

127-128

Product Stewardship at BASF

 

Values

 

 

 

 

 

 

Aspect: Customer Health and Safety

PR1 Life cycle stages in which health and safety impacts of products and services are assessed

Innovation – Innovations in the segments – Examples

33, 34

completely covered

1

Business models and customer relations

38

Supply chain management – Evaluating our suppliers

90

Responsible Care Management System – Strategy

93

Safety, security and health – Transportation and storage – Strategy; Accident prevention and assistance

94

Safety, security and health – Products – Ecological and toxicological testing

98

Safety, security and health – Products – Management of new technologies

Environment – Energy and climate protection – Corporate carbon footprint and climate protection products

102

PR2 Total number of incidents of non-compliance with health and safety regulations by type of outcomes

 

 

not material13

1

 

 

 

 

 

Aspect: Product and Service Labeling

PR3 Type of product and service information required

Safety, security and health – Products – Strategy

96, 97

completely covered

8

Safety, security and health – Products – REACH and other legal requirements

Safety, security and health – Products – Ecological and toxicological testing

PR4 Total number of incidents of non-compliance with regulations concerning product and service information and labeling

 

 

not material14

8

PR5 Practices related to customer satisfaction

Our strategy – Our strategic principles

21-22

completely covered

 

Business models and customer relations

38

 

 

 

 

 

 

Aspect: Marketing Communications

PR6 Programs for adherence to laws and standards related to marketing communications, promotion, and sponsorship

Social commitment – Strategy

45

completely covered

 

PR7 Total number of incidents of non-compliance with regulations concerning marketing communications

 

 

not material15

 

 

 

 

 

 

Aspect: Customer Privacy

PR8 Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data

 

 

not material16

1

 

 

 

 

 

Aspect: Compliance

PR9 Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services

 

 

not material17

 

GRI and Global Compact Index: Social Performance Indicators